Mentions légales
1. Company Information
This website and its associated services are operated and managed by:
Brand Name: Cozlly
Registered Administrative Address: Sikar, RJ 332001 India (Please note: This address is for corporate administration only. It is not a retail location, warehouse, or return facility. Any returns sent to this address will not be processed. Please refer to our Refund Policy for return instructions.)
2. Contact Information For general inquiries, customer support, or legal correspondence, please contact us through the following channels:
Email: help@cozlly.com / cozllygroup@gmail.com
Customer Care: +919588040983
Customer Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (IST)
3. Business Registration
4. Supply Chain & Fulfillment Cozlly partners with a global network of third-party suppliers, manufacturers, and logistics facilities. Products showcased on our website are fulfilled and shipped directly from our international supply partners' warehouses to the customer. We do not maintain physical inventory at our administrative headquarters.
5. Intellectual Property, Third-Party Content, and Takedown Requests Our website utilizes a combination of original content, licensed assets, supplier-provided product imagery, and promotional media. The respective intellectual property rights of third-party product images, videos, and graphics belong to their original creators, manufacturers, or licensors.
We respect the intellectual property rights of others. If you are a content creator, rights holder, or authorized representative and believe that your work has been used, copied, or displayed on our website in a way that constitutes copyright infringement, please contact us immediately at help@cozlly.com with the following information:
A description of the copyrighted work that you claim has been infringed.
The exact URL or location on our website where the material is located.
Your contact information (name, email address, and phone number).
A statement that you have a good faith belief that the use is not authorized by the copyright owner.
Upon receipt of a valid notice, we will promptly investigate and remove the content in question.
6. Disclaimer of Liability for External Links Our website may contain links to external third-party websites. We have no influence on the content of these external websites and therefore cannot assume any liability for such third-party content. The respective provider or operator of the linked pages is always responsible for their content.
7. Dispute Resolution For any disputes arising out of the use of our website or the purchase of our products, we encourage customers to contact us directly at help@cozlly.com to seek an amicable resolution.